When you decide to switch uniform rental providers, there are several boxes that need to be checked. One of the biggest checkmarks concerns ruin damage charges (or ruin). When you notify your current provider that you intend to switch, this will initiate a lengthy process. Your provider will evaluate the charges you owe on damaged garments. Considering the provider has made an investment in those products, it is fair to bill you for damage. After all, those items can no longer be used at other customers. However, it is also just as fair for you to determine what is ACTUALLY damaged.
But this is much easier said than done. When you determine what you think is ruined, it will almost certainly put you at odds with your provider. We don’t want you at odds with your provider. We want to create transparency and fairness in every transaction so that both you AND your provider benefit. Now, if you’ve never received an end of contract damage bill, be prepared for a sizable invoice. Once your blood pressure comes back down, it’s time to do the work of rationalizing those damage charges.
Let’s state the obvious – it is highly unlikely that every piece of damage that you are billed for is actually damaged. It’s possible, but highly unlikely. It is often the case that a lack of transparency is causing a disconnect between the actual ruined quantity and the billed quantity. So what’s to be done? How do you reconcile your version of reality with your provider?
We think it’s pretty simple: data. Use your data to make clear what should and should not be billed ruin. But it’s not ONLY the data – it’s also the story behind the data and the clear picture it paints of what charges are correct, fair or otherwise. Unirithm’s process combines data expertise and domain mastery to give you a clear picture of which way is up, and we do it in such a way that your time spent on the issue is reduced. Why pay damage charges that you’re not responsible for?